If you just started at AT&T and someone told you to “check your numbers on MyResults,” you’re probably staring at a login screen wondering what you actually need to type in. Att MyResults is the internal portal AT&T employees use to get into two main things: HR Access and the sales dashboard. One handles your pay stubs, benefits, and personal records. The other tracks your sales performance, targets, and commissions in something close to real time.
This guide walks you through logging in, what each side of the portal does, common errors people run into, and how retirees and former employees can still get in after they’ve left the company.
What Is ATT MyResults?
MyResults att is AT&T’s internal employee platform, built to give staff, contractors, retirees, and eligible dependents one place to check work-related data. It’s not a public site. You need an AT&T Global Logon ID to get past the login screen, and access levels differ depending on whether you’re an active employee, a contractor, or a retiree.
The portal splits into two sections once you’re logged in:
- HR Access, for payroll, benefits, tax forms, and personal details
- Sales Dashboard, for performance tracking, KPIs, and commission data
Sales staff tend to use this daily. HR access, most people only open a few times a month, usually around payday or open enrollment.
How to Log In to the ATT Sales Dashboard
Getting into the my results at&t sales dashboard takes a few steps, and most of the confusion comes from picking the wrong login method rather than actually forgetting your password.
- Open your browser and go to e-access.att.com/salesdashboard
- Select your logon option from the dropdown (AT&T Password, Mobile Key, RSA SecurID Token, SafeNet Token, MTIPS Token, or Security Key)
- Enter your ATTUID
- Enter your AT&T password or complete your chosen authentication step
- Click Log On
If you’re a new hire, your ATTUID and temporary password usually show up within 24 to 72 hours after your offer is accepted, once onboarding paperwork is done. Check the email tied to your account first. If nothing arrives, your manager can request it through the internal workforce system.
Using the “Remember Me” Feature
The portal has a “Remember Me” option that saves your ID and your last login method, so you’re not selecting Mobile Key or RSA Token from scratch every single time. It won’t store your actual password, PIN, or token code, just your username and preferred method. Check the box during login, and next time you open the same browser, your ID will already be filled in.
HR Access vs. Sales Dashboard: What’s the Difference?
People mix these up constantly, so here’s the plain breakdown.
HR Access covers your employment record. That means pay stubs, tax documents like W-2s and 1099s, benefits enrollment, banking info for direct deposit, and emergency contact updates. If you need to change your address or pull last year’s tax form, this is where you go.
The Sales Dashboard is built specifically for sales staff and managers. It shows daily, weekly, and monthly performance numbers, how you stack up against your team or region, and progress toward bonuses or incentives. Managers get a wider view here too, letting them spot top performers and track trends across a team rather than just one person.
Think of it this way: HR Access is about your employment. The sales dashboard is about your job performance.
Checking Pay Stubs and Payroll Info
Pulling up a pay stub through HR Access is one of the more common reasons people log in. Here’s the process:
- Log in with your ATTUID and password
- Go to HR Access, then Payroll
- Select View Pay Stub
- Choose the pay period you want to check
- Download or print the PDF
You can also track deductions, tax withholding, and bonus payments from the same section. A retail employee, for example, can confirm their weekly incentive bonus actually posted correctly instead of waiting on a mailed statement.
Using the Sales Dashboard to Track Performance
Once you’re logged into the sales side, you’re looking at near real-time performance data, though some reports do come with a short delay depending on internal processing schedules. That’s worth knowing so you don’t panic if a number looks off by a few hours.
The dashboard covers:
- Daily, weekly, and monthly sales totals
- Comparisons against team members or your regional average
- Progress toward incentives, quotas, and bonus thresholds
- Manager-level views for assigning tasks and spotting trends
A lot of sales reps check this first thing in the morning before their shift starts, just to see where they landed the day before and what’s still open for the current period.
Resetting Your Password
Locked out? It happens more than people admit. Here’s how to reset your AT&T Global Logon password:
- Go to e-access.att.com/salesdashboard
- Click Forgot Password
- Review the terms and conditions and click OK
- Follow the on-screen steps to verify your identity, usually through security questions or your registered MFA method
- Set a new password that meets AT&T’s security requirements
- Submit and log in with your new credentials
Former employees resetting HR access follow a similar path but will need their User ID and last name to start the reset process.
Common Login Problems and How to Fix Them
Most login failures trace back to one of a handful of causes, and almost none of them require calling support.
Cached browser data is probably the biggest culprit. Clear your cache, enable cookies, and make sure you’re on an updated version of Chrome, Edge, or Safari. Old cached sessions can cause the portal to reject valid credentials for no obvious reason.
Switching devices without re-registering your authentication method is another common issue, especially for people using Mobile Key. If you got a new phone, you’ll likely need to set Mobile Key up again before it’ll work.
Outdated security tokens also cause trouble. RSA and SafeNet tokens sync on a schedule, and if yours has drifted, the system will reject the code even though it looks correct on your end.
If none of that fixes it, contact the AT&T support hotline or reach out through the employee intranet. Your IT department can also confirm whether your access level or permissions changed recently, which happens after role changes or transfers.
Access for Retirees and Former Employees
Leaving AT&T doesn’t cut off your access entirely, though it does get narrower. Retirees keep access to pension details, retirement benefits, healthcare information, and tax documents. What you lose is access to performance dashboards, active HR communications, and sales metrics, since those are tied to current employment.
To log in as a retiree, use your Retiree ID or former ATTUID, then head to the Retirement or Pension Dashboard to check deposit dates, balances, and statements. Healthcare plan details sit under Benefits, then Healthcare, then Current Plans. Old W-2s and 1099s stay available for download for several years, so you’re not stuck waiting on a mailed copy.
Contractors have a separate access tier too, generally limited to payment schedules and payroll info relevant to their specific contract.
Can You Access ATT MyResults on Mobile?
Yes, and a lot of employees prefer it that way for quick checks between shifts. A few things help mobile access go smoothly:
- Use an updated browser like Chrome or Safari rather than an older default browser
- Make sure Mobile Key or your approved authentication method is registered on that device
- Connect to a stable network, since spotty wifi is a common cause of login timeouts on mobile
If mobile login keeps failing, switching networks and re-verifying your authentication method resolves it in most cases.
Frequently Asked Questions About ATT MyResults
What is ATT MyResults?
ATT MyResults is AT&T’s internal employee portal for HR access and sales performance tracking. Employees, contractors, and retirees use their AT&T Global Logon ID to check pay stubs, benefits, tax forms, and sales metrics depending on their role and access level.
How do I log into MyResults ATT?
Go to e-access.att.com/salesdashboard, select your logon method, and enter your ATTUID and password or authentication code. After logging in, you’ll choose between HR Access and the Sales Dashboard depending on what you need.
What login methods does AT&T support?
AT&T supports AT&T Password, Mobile Key, RSA SecurID Token, SafeNet Token, MTIPS Token, and Security Key. Mobile Key tends to be the most consistent option, especially for employees checking the portal from their phone.
How long does it take to get my ATTUID as a new hire?
Most new hires receive their ATTUID and temporary password within 24 to 72 hours after accepting an offer, assuming onboarding paperwork and document verification are complete. Check your email first, then contact your manager if nothing arrives.
Can former employees still use MyResults ATT?
Yes, but access narrows significantly. Retirees and former employees can view pension, retirement, healthcare, and tax information, but lose access to sales dashboards and active-employee HR communications.
Why does my sales data show a delay?
Sales and HR reports update in near real time but occasionally lag behind by a short window due to internal system processing. This is normal and usually resolves within a few hours.
What do I do if I forget my password?
Click Forgot Password on the login page, enter your ATTUID or Retiree ID, and complete identity verification through security questions or your registered MFA method. You’ll then set a new password that meets AT&T’s security requirements.
Can contractors access the ATT Sales Dashboard?
Contractor access is limited and depends on their specific role and contract type. Most contractors can view payment schedules and payroll-related info but don’t get full sales dashboard access like direct employees.
Get the Right Access for Your Role
MyResults att splits cleanly into two lanes: HR Access for your pay and benefits, and the Sales Dashboard for tracking performance. Most login problems come down to browser cache, an unregistered device, or an outdated token, not a genuinely lost password.
If you’re setting up your account for the first time or troubleshooting a specific error message, check with your manager or AT&T’s internal IT support before assuming your credentials are wrong.
